Answers to common questions about our residential, automotive and commercial locksmith services. Don’t see your question? Call 518-291-8212.
Service & Availability
Do you offer emergency locksmith service?
Yes. We offer 24-hour emergency service for home, car and business lockouts and urgent lock problems. Call 518-291-8212 with your location and let us know what happened.
What are your business hours?
Monday to Friday, 9 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Sundays are for emergencies only. Emergency service is available 24 hours a day.
What areas do you serve?
We are based in Catskill, NY, and serve the Catskills, Hudson Valley, Capital Region and Schoharie Valley, with select communities in Central New York, Vermont, Massachusetts and Connecticut. Availability depends on your location, the work needed and scheduling. See our service area or call to confirm coverage.
What should I do if I am locked out?
Call 518-291-8212 with your location and what kind of lock or vehicle it is. We’ll confirm availability and arrange service, using non-destructive entry methods whenever possible. If a child or pet is locked in a vehicle and in danger, call 911 first.
Are you insured?
Yes. Catskill Mountain Locksmith LLC is fully insured.
Car Keys & Automotive
Can you make a car key if I have lost all my keys?
For many supported vehicles, yes, even when every working key is missing. Have your vehicle’s year, make, model and location ready when you call so we can confirm your options before heading out.
Do you program key fobs and transponder keys?
We program replacement and additional keys and fobs for compatible vehicles. If you already purchased a key or fob, let us know before scheduling so we can check compatibility.
Can you make a spare car key?
Yes, for supported vehicles. A spare gives you a backup before a lost or damaged key interrupts your day. Call with your vehicle details to discuss your options.
Home & Business Locks
Should I rekey or replace my locks?
Rekeying makes old keys stop working while keeping your existing locks, provided the hardware is suitable and in good condition. If your locks are damaged, worn or ready for an upgrade, replacement makes more sense. We’ll explain your options.
Do you install smart locks?
We help with smart lock and keypad lock installation and service based on your door, existing hardware and the lock you choose. Tell us the brand and model so we can discuss compatibility before scheduling.
Do you work with landlords, property managers and businesses?
Yes. We provide tenant-turnover rekeying, lock repair and replacement, master key systems, panic bar and exit device service, and routine maintenance. See our commercial locksmith services.
How much do locksmith services cost?
Pricing depends on the type of lock or vehicle, the work needed and the time of day. Call us with the details and we’ll talk through pricing for your job.
Still Have a Question?
Call 518-291-8212 or request service online.